Vintage Voyage has been running successfully in the business of kid’s apparel for over 12 years now and has built some of the most loyal relationships with its customers. V&V relies on honesty and credibility when dealing with clients and provides its services 24/7 to customers all over Britain.
Our motto is to make high-quality and comfortable childrenswear that brings out the traditional British, classy look amalgamated with modern trends. The ultimate blend of traditional and modern craft attracts our customers towards our collection’s beauty and unique designs that our designers develop through sheer hard work, constant experimentation, and utmost love and care.
Vintage Voyage is located in Orpington, Kent, from where it operates officially.
Our Refund Policy:
Vintage Voyage has a particular refund policy. We dispatch orders immediately after we receive payments and deliver the package in 2 to 4 working days. We make sure to assist our customers in every matter. However, we expect our customers to respect and follow Vintage Voyage’s policies and deal with us accordingly. Our policy includes the below-mentioned rules:
We do not offer refunds. However, we do offer exchanges.
We do not accept any claims and exchanges during the sale.
Size exchanges are only entertained when the required sizes are available in the stock.
In case of any exchanges, the customers are required to take responsibility for the courier charges of both sides.
The claims of miss handling will not be entertained.
We will not accept any used or damaged items for exchange.
How to contact us:
A proper channel of communication is quite essential between the company and the customers. We here at Vintage Voyage understand that, so we ensure to provide suitable mediums of contact through our website, email address, and phone number where you can contact us 24/7 without hesitation and receive the best customer service ever. Our team promises to resolve any doubts that you have in mind regarding our products and services without leaving out a single piece of valuable and important information relevant to your queries.
You can contact us through our website by filling a form that you can access after clicking on the “Contact Us” option. That option will lead you to a form in which you would be required to fill up the basic contact information like your name, email address, and phone number so we can get back to you. You can type your query or feedback under the message section and send it to us. Our team will then get back to you as soon as possible.
Another way of contacting us is to send us an email at firstname.lastname@example.org where you can ask us anything or call us at our phone number directly- +44 747 86 88 909.
Vintage Voyage encourages our clients to reach out to us in case of any issues and share their feedback regarding our products and services with us